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Donatos Pizza Love Rewards FAQ

We love questions!

 

Q: Why should I join Donatos Pizza Love Rewards?

A: 

  1. You'll get a FREE 12” one-topping pizza on your birthday!

  2. When you buy 9 large pizzas, the 10th large 14” (one-topping) pizza is FREE!

  3. And you earn points towards more rewards on every purchase.

 


Q: I ordered but I didn't log in to my account. Can I still get my points?

A: Yes! If you didn’t get credit in your Donatos Pizza Love Rewards account for an order you placed in the last 30 days, here’s what to do:

  1. Make sure you have your receipt. 
    You’ll need your order number, the total, and the Donatos location information. 
  2. Call us at 1-800-366-2867. 
    We’re available Monday through Friday 9am–5pm Eastern. If you need to leave a message, please let us know your name, order number, and phone number.


Q: I don't see anything about Donatos Pizza Love Rewards on my app.

A: Please make sure you have the latest app update. If you're on an iOS device, it may be a day or two before the update is available, since Apple reviews every release before making updates available.


Still have questions? 

Email rewards@donatos.com or call 1-800-366-2867.