Donatos Pizza Love Rewards FAQ
We love questions!
Q: Why should I join Donatos Pizza Love Rewards?
You'll get a FREE 12” one-topping pizza on your birthday!
When you buy 9 large pizzas, the 10th large 14” (one-topping) pizza is FREE!
And you earn points towards more rewards on every purchase.
Q: I ordered but I didn't log in to my account. Can I still get my points?
A: Yes! If you didn’t get credit in your Donatos Pizza Love Rewards account for an order you placed in the last 30 days, here’s what to do:
- Make sure you have your receipt.
You’ll need your order number, the total, and the Donatos location information.
- Call us at 1-800-366-2867.
We’re available Monday through Friday 9am–5pm Eastern. If you need to leave a message, please let us know your name, order number, and phone number.
Q: I don't see anything about Donatos Pizza Love Rewards on my app.
A: Please make sure you have the latest app update. If you're on an iOS device, it may be a day or two before the update is available, since Apple reviews every release before making updates available.
Still have questions?
Email email@example.com or call 1-800-366-2867.