We're Here To Do Our Part
Looking out for the safety of our associates, our customers and our communities is our top priority.
While we continually monitor the safety measures put in place in every community we serve, we want to make you aware that you that your local Donatos has been designated as essential to help provide food in the communities. Our restaurants will remain open for delivery and pick up orders.
We want to assure you that we are following all guidelines to remain open. We've taken a range of steps, in accordance with recommendations from public health experts. For example, all our food is baked at over 475 degrees in our ovens. The food is then placed into boxes by associates who are also wearing gloves. The boxes are folded by glove-wearing associates and a liner is placed inside each pizza box. Our delivery drivers are also wearing gloves when they deliver your food to you and following our new, no contact protocols. Each restaurant has its own specific social distancing procedure.
We are also doing our part to accommodate our elderly customers. They can order online at any time and place a timed order if necessary. Their food can be delivered using our no contact delivery procedures or picked up at our many pick up windows.
We appreciate our customers who are continuing to order and support their local Donatos. Not only are you allowing us to feed you, but you are providing employment for our nearly 5,000 associates. We are also hiring additional delivery drivers as well as other temporary, part-time and full-time positions. Visit http://donatos.com/careers for more information.
President, CEO, Donatos
We Care About You, Our Associates’ and Our Communities’ Safety
Dear Valued Customer:
We wanted to take an opportunity to let you know the steps we are taking as we all work to limit the spread of the coronavirus (COVID-19).
The health and safety of our associates and the communities we serve is our number one priority. We are closely monitoring and following the guidance of the Centers for Disease Control (CDC) and World Health Organization (WHO) to ensure that we are doing our part to keep our associates, customers and communities safe.
Our Promise is to serve the best pizza and make your day a little better. To do this, we require that all associates receive training in the area of food safety and sanitation when they join our team and on an ongoing basis. Our pizzas are also baked at a temperature above 475 degrees. In addition to our everyday practices, we are doing the following:
- Reinforcing with additional signage our existing health and food safety protocols with our associates such as frequent and proper handwashing.
- Ensuring associates who are ill or have a household member who is ill stay home and seek medical attention when necessary.
- Increasing our use of multi-purpose cleaner with peroxide to disinfect and kill bacteria on tables, chairs, countertops, doorknobs, napkin dispensers, handwashing stations, bathrooms and other high traffic areas.
- No contact delivery now offered.
We are here to support our communities by delivering Edge to Edge® pizza whenever you need us. We will continue to proactively monitor, evaluate and respond to the impact of COVID-19 and update you on how we are making changes with personal safety in mind.
Jane Grote Abell
Executive Chairwoman, Donatos